Frequently Asked Questions

PRODUCTION STATUS AND SHIPPING TIMES 

 

Q: I placed my order, and my card was charged. When will my order ship?

A: We create all of our products to order, just for you, in our warehouse in West Monroe, LA. Orders typically take about 5-7 business days to produce, UNLESS it is back ordered. If you ordered a backordered item, an email will be sent to you with estimate of ship date.

Q: How will I know when my order has shipped?

A: As soon as your order is shipped, we will send you a shipping confirmation email with your tracking number.

Q: How long will it take for my order to arrive once it has shipped?

A: Depending on the postal carrier , and your proximity to our West Monroe, LA warehouse, shipping typically takes about 3-5 business days.

 

 

SHIPPING INTERNATIONALY 

Q: Do you ship your products internationally?

A: Not at the moment

 

 

RETURNS/EXCHANGES

Q: How do I go about exchanging or returning my product?

A: We do accept exchanges within 30 days, as long as the design is NOT a limited time design. Also, it cannot be worn or washed. To make an exchange, please email us at info@outlawordnance.com. We can only refund static-line products, not Limited Time Pre-Order Specials. Your item can not be worn or washed and you will need to send your item back to: Outlaw Ordnance LLC.  854 Johnson St, West Monroe, LA 71292 We will email you once we receive it and process your refund. The money will be back in your account within 48 hours.